We collect or use the following information to ensure participant safety during fitness classes, including providing suggested modifications of movements and other support that may be needed.:

· Names and contact details

· Purchase or account history

· Health information (health conditions that may be impacted by physical activity or affect your ability to do certain types of movement)

· Records of consent, where appropriate

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

· Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.

· Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.

· Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.

· Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.

· Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.

· Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.

· Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods are:

· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

· Contract – we have to collect or use the information so we can enter into or carry out a contract with you (i.e. to arrange delivery of products or services to you). All of your data protection rights may apply except the right to object.

· Legal obligation: the processing is necessary for us to comply with the law

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

· Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

· Information is used to send details relevant to classes or products in line with what customers have expressed interest in and consented to receive.

· Photos and videos are used for marketing purposes with the consent of customers. This use ensures that there is sufficient attendance at fitness classes for them to continue to be run.

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Our lawful bases for collecting or using personal information for To ensure participant safety during fitness classes, including providing suggested modifications of movements and other support that may be needed. are:

· Customer details are collected to ensure their safe and comfortable participation in fitness classes.

· You may provide us with information about conditions or injuries that affect your movement so that we can support you during classes by email or in person.

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Where we get personal information from

· Directly from you

How long we keep information

Information stored will be reviewed at least once a year and deleted if it is no longer needed.

If you purchase physical items from us your data will only be kept for as long as it’s needed to deliver your product to you and allow for any returns or refunds. Some information regarding transactions may need to be retained longer to comply with tax law.

If you attend fitness classes your data is only required while you are still attending classes. Therefore it will be deleted if you have not attended a class (or asked to stay registered) since the last review. You will be informed that your data is about to be deleted and given the opportunity to inform us that you wish to remain registered and receive updates about classes before the deletion occurs. Some information regarding transactions may need to be retained longer to comply with tax law.

If you are on any of our mailing lists you can ask to unsubscribe at any time using the contact email above or an unsubscribe button if available. We may also assess your subscriber status at each review and remove inactive subscribers.

Who we share information with

Others we share personal information with

· Emergency services – in the event of an emergency we may share details with emergency services to help you.

· Publicly on our website, social media or other marketing and information media – Photos, videos and reviews may be shared.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

Last updated

17/11/2025